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Reviews and Ratings
Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
7.2/10
Very good
Rooms
7.0
Location
8.5
Service
8.1
Dining
6.1
Guest reviews
7.2/10
based on 8 reviews
4/5
based on 597 reviews
8.6
8.6/10 based on 2203 reviews
#335 of 2,421 hotels in Istanbul based on Tripadvisor
Miles
United Kingdom,
November
2023
8.4/10
The hotel's location is excellent, close to the tourist center and with stunning sea view rooms. The rooms are well-appointed and presented but may have a slight odor from the worn carpet outside. The staff is friendly and very helpful, especially Mr Tayfun Koseoglu. Dining options are decent but may have some minor issues. The hotel provides historical charm with walls within the compound.
Rooms
8.0
The rooms are well-appointed and presented, but there was a slight odor when the air conditioning was turned on due to the worn carpet outside.
Service
9.0
The staff was friendly and very helpful, especially Mr Tayfun Koseoglu.
Location
10.0
The location couldn't have been better with sea view rooms and close proximity to Sultanahmet and Hagia Sophia.
Dining
7.0
The dining experience was fairly good overall, with decent options, but there may be minor issues.
Facilities
8.0
The hotel provides historical charm with some walls within the compound.
Amy
United States,
September
2023
5.0/10
The hotel offers a partial view of the Bosphorus Strait and decent rooms, but it's best to avoid if you want a peaceful stay due to noise issues and unpleasant smells when using the air conditioning.
Rooms
5.0
The rooms lacked soundproofing and were not peaceful due to noisy guests. There was a bad smell when the air conditioning was turned on. The rooms were decent but could be disrupted by noisy neighbors.
Service
6.0
The staff were a mixed bag, with some being rude and unhelpful while others like Mr Mohammad were great, helpful, and kind. The service overall was inconsistent.
Location
5.0
The location offered a partial view of the Bosphorus Strait but noise was a constant issue. It was close to Sultanahamet and Hagia Sophia, but the noisy surroundings took away from the experience.
Dining
5.0
The dining experience was below average with an extra charge for omelets and sandwiches were not exceptional. Food quality was humble.
Facilities
5.0
The hotel offered basic facilities but nothing outstanding.
Richard
United Kingdom,
September
2023
7.2/10
The hotel offers a bright and slightly smaller room that was inconvenient being on the complete opposite side but overall not a big deal. The service was professional and helpful, although sometimes felt a bit intrusive. The location is excellent with sea view rooms overlooking the sea of Marmara. Dining was a mixed experience with some great services but below-average options at times.
Rooms
7.0
The room, though slightly smaller than expected, was bright and clean.
Service
7.0
The service was professional and helpful, but at times felt a bit intrusive.
Location
9.0
Overlooking the sea of Marmara, the location is excellent with friendly staff and beautiful views.
Dining
6.0
The dining experience had both great services and below-average options at times.
Facilities
7.0
Facilities were satisfactory but nothing extraordinary.
Mary
United Kingdom,
August
2023
7.4/10
The hotel is set at the base of the hill near the Mosque and Basilica, offering very easy access to all of Istanbul. The rooms are comfortable with both twin and queen size bed options, despite being located on the complete opposite side. The service, managed impeccably by Monsieur Levi who treats every guest like royalty, is superb with the exception of noisy maids in the mornings. The location provides a brilliant gateway to major historical sites and a view of the Marmara Sea, although reaching main attractions might involve walking on high slopes and bumpy roads. The breakfast experience, though offering home-made bread, could be better due to the presence of fly insects over the fruits. Overall, good services and accommodation conditions still take precedence over the minor inconveniences.
Rooms
7.0
The rooms offer both twin and queen size bed options, but being on the complete opposite side can be a bit inconvenient.
Service
9.0
The service is excellent, especially by Monsieur Levi who manages the staff well, except for the noisy maids in the mornings.
Location
8.0
The hotel is strategically located at the base of the hill near the Mosque and Basilica, providing very easy access to all of Istanbul.
Dining
6.0
The breakfast experience, while offering home-made bread, could be improved due to the presence of fly insects over the fruits.
Facilities
7.0
The facilities provide essential services like room service, car hire, and laundry, though improvements could enhance the overall experience.
Max
United Kingdom,
July
2023
7.8/10
My stay at the hotel was a mix of ups and downs. Despite the small, dirty rooms with old furniture and lingering smoke smell in a non-smoking room, the breathtaking view of the Marmara Sea made up for it. The location was perfect, just a short walk to popular landmarks and restaurants.
Rooms
6.0
The rooms, albeit small and showing signs of wear, offered a stunning view of the Marmara Sea.
Service
10.0
The service here was exceptional. The staff were incredibly friendly, helpful, and made me feel like part of the family. They knew everything about the city and were always ready to assist.
Location
9.0
The hotel is in a prime tourist area with a fantastic sea view, and it's within walking distance to the old city attractions like the Blue Mosque and Grand Bazaar.
Dining
7.0
The breakfast options were a bit limited, but the hotel provided its own safe parking, contributing to a convenient dining experience.
Facilities
7.0
The hotel facilities were decent and met my basic needs during the stay.
John
United States,
May
2023
8.4/10
My stay at the hotel was fantastic! The rooms were excellent and very clean, although slightly smaller than what I expected. The bed was comfortable, and the view was beautiful. The service was top-notch, with the staff being incredibly helpful and kind. The location was truly magnificent, offering a unique view of the Bosphorus. The dining experience, while fair, could have been better, but the hotel's great location made up for it.
Rooms
8.0
The rooms were spacious and comfortable.
Service
9.0
The staff was so helpful and kind.
Location
10.0
The location is excellent with sea view rooms and friendly hotel staff. Extremely close to all the attractions of the city.
Dining
7.0
The dining experience was fair, but the location made it worthwhile.
Facilities
8.0
The hotel facilities were modern and convenient.
Jack
United Kingdom,
May
2023
7.6/10
My stay at the hotel was pleasant overall. The rooms were warm, clean, and spacious, offering a cozy retreat within walking distance from key historical sites and the Sultanahmet street train station. Although there were some minor cleanliness issues like dust on the boiler and traces of urine on the toilet seat, I believe it may have been an isolated incident.
Rooms
7.0
The rooms were warm, clean, and spacious, ideal for a comfortable stay near major attractions.
Service
8.0
The staff was incredibly helpful with all our inquiries and made sure we felt taken care of during our stay. However, there were moments where the service felt a bit rushed, giving the impression that they just wanted to move on.
Location
9.0
The hotel's location was perfect, offering easy accessibility by car from the highway and proximity to major tourist attractions like the Marmara Sea and the bustling Sultanahmet area.
Dining
6.0
The breakfast provided was quite basic with limited choices, falling short compared to other hotel options. However, the dining experience was redeemed by a lovely sea view and decent meal options.
Facilities
The facilities at the hotel were satisfactory, offering essential services like room service, car hire, and laundry facilities to enhance the guest experience.
Calvin
United States,
April
2023
7.8/10
I absolutely loved my stay at this hotel! The location is superb, right by the sea and within walking distance to major attractions. The rooms were cozy with stunning city and sea views, despite feeling a bit chilly at first. The service was top-notch, with hard-working staff who were attentive to our needs, though some could benefit from more training. The dining experience offered a great view of the Bosphorus, even though the options were a bit basic.
Rooms
8.0
The rooms, with a second child bed, were very comfortable and offered both city and sea views.
Service
7.0
The staff were wonderful and attentive to our needs, though some could use more training.
Location
9.0
The location was perfect, right by the sea and within easy reach of all that Istanbul has to offer.
Dining
7.0
The dining experience, with a great view over the Bosphorus, was enjoyable despite the limited options.
Facilities
8.0
The hotel facilities were convenient and offered everything I needed for a pleasant stay.
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